Senior Software Engineer II - Platform & Enablement

Accountabilities:

Own the design, development, and continuous improvement of shared platform systems, including approval workflow engines, customer and employee permissions, authentication, and notification services.

Design and evolve complex software architectures, prioritizing simplicity, scalability, maintainability, and backward compatibility.

Lead complex, multi-stakeholder engineering initiatives, coordinating contributions across teams and ensuring projects remain aligned with technical and business priorities.

Build strong relationships with business stakeholders and cross-functional partners to establish shared objectives and deliver effective technical solutions.

Identify at-risk projects, address delivery challenges, and take ownership of initiatives requiring additional technical direction or coordination.

Establish and maintain high standards for code quality, technical design, architecture, and engineering practices across the team.

Advocate for strategic technical investments, translating engineering needs into proposals aligned with product roadmaps and organizational objectives.

Develop AI-enhanced engineering workflows, leveraging agentic AI tools and automation to improve productivity, collaboration, and development efficiency.

Promote responsible AI adoption by sharing effective practices, maintaining appropriate oversight, and identifying opportunities to address recurring engineering challenges.

Mentor and support engineering colleagues, encourage continuous learning, and help strengthen the team's overall technical capabilities.

Participate in technical interviews for individual contributor and engineering leadership positions.

Contribute to production reliability through an on-call rotation, investigating incidents and collaborating with colleagues to resolve issues efficiently.

Maintain clear technical documentation, architectural decisions, and project plans while contributing to Agile development cycles.

Requirements:

Strong experience as a full-stack software engineer, with a proven track record of building and maintaining production web applications and APIs using Ruby on Rails.

Significant architectural expertise, including designing complex systems, improving existing infrastructure, managing technical debt, and balancing engineering decisions with business priorities.

Experience working within platform, infrastructure, or developer enablement teams, building shared systems and services consumed by multiple engineering teams.

Demonstrated ability to lead complex technical initiatives involving multiple stakeholders, secure alignment, and successfully manage competing priorities.

Experience with shared infrastructure such as approval workflows, role-based access control (RBAC), authentication, identity management, or multi-tenant SaaS platforms is highly desirable.

Familiarity with authentication and identity solutions such as Auth0 or Okta, including multi-factor authentication and session management.

Strong knowledge of agentic AI tools, orchestration frameworks, and AI-augmented engineering workflows.

Practical experience designing and implementing AI-powered tools and processes, with sound judgment regarding quality, accuracy, and human oversight.

Excellent problem-solving, analytical, and decision-making skills, with the ability to independently prioritize short-term deliverables and long-term technical objectives.

Strong SQL skills and experience working with relational databases; PostgreSQL knowledge is an advantage.

Familiarity with technologies such as StimulusJS, Redis, Sidekiq, and Kubernetes is beneficial.

Experience working in Agile development environments, particularly two-week sprint cycles.

Strong technical documentation and planning skills, with the ability to communicate complex concepts clearly to technical and non-technical audiences.

Excellent interpersonal and communication skills, with the ability to influence stakeholders and build trusted working relationships.

A customer-focused mindset, strong attention to detail, and commitment to delivering reliable, high-quality software.

Demonstrated mentoring abilities and a collaborative approach to developing engineering talent.

Benefits:

Competitive annual salary ranging from CAD 183,000 to CAD 251,500, depending on geographic compensation zone and qualifications.

Unlimited paid time off.

Fully remote working arrangement, with the flexibility to work from anywhere in Canada.

Comprehensive health and dental insurance coverage.

Home office and IT equipment allowance of up to CAD 2,025.

Employer retirement savings contribution, with up to 2% RRSP matching.

Internet and mobile phone reimbursement of up to CAD 67.50.

Learning and professional development opportunities.

Opportunity to work with a collaborative team of experienced engineers and creative problem-solvers.

Significant technical ownership and the opportunity to influence platform architecture and engineering standards.

An inclusive and supportive workplace committed to equal opportunity and a harassment-free environment.

Additional information:

This is a full-time, remote position open exclusively to candidates currently residing in Canada.

Applicants must already be legally authorized to work in Canada. Visa or work permit sponsorship and transfers are not available.

Compensation may vary depending on geographic location and the applicable market-based salary zone. Additional bonuses, benefits, or equity may form part of the overall compensation package.