Software Engineering Manager - Service Platform

Zoox is seeking an experienced Software Engineering Manager to lead the Service Platform team within our Ride and Fleet organization. This team plays a critical role in enabling the reliable and scalable operation of our autonomous ride-hailing service by building and maintaining the foundational infrastructure, platforms, and systems.

In this role, you will lead a team of software engineers focused on system reliability, performance, scalability, observability, infrastructure, security, and release processes. You will work in a highly collaborative, cross-functional environment, partnering closely with engineering teams to build robust, secure, and high-performing services that support the continued growth and operational needs of Zoox's driverless robotaxi fleet.

In this role, you will:

• Manage, mentor, and grow a team of individual contributors, fostering a culture of innovation and continuous improvement
• Provide technical guidance, establish and monitor key performance indicators to measure the effectiveness of optimization strategies and drive continuous improvement
• Manage the allocation of resources within the team, ensuring that projects are staffed appropriately and that team members have the necessary tools and support to succeed
• Work with partner teams to deliver tested high quality solution that meets the requirements of client services, as well as ensure smooth integration, deployment

Qualifications

• BS / MS in Computer Science or similar degree and/or 10+ years of relevant experience
• 5+ years Management experience including personnel management, hiring, budget
• Experience successfully shipping large-scale backend services/platforms to production
• Leading & delivering in fast paced and agile environment, in a highly cross organizational setup
• Proficiency in one or more programming languages like Kotlin or Java

Bonus Qualifications

• Experience working Dispatch systems, Routes, Maps
• Experience in Ride Hail / AV Industry